Recode: Bra artikel som ger ytterligare perspektiv på problemen i den globala försörjningskedjan. Nedan ett par citat från artikeln.
"On top of all this, the shortage of petrochemicals, which are derived from oil, has made it more difficult and expensive to produce all sorts of goods, including paint, adhesives, and food packaging. In recent weeks, the price of polyvinyl chloride, a chemical used to make plastic, has surged 70 percent. Without those raw materials, makers of everything from credit cards to medical devices to cars are having an even harder time keeping up production".
"Best Buy has revealed a curious way to cash in on worldwide shortages and shipping delays: subscriptions. This week, the company announced a $200-a-year program that promises consumers lower prices and exclusive access to hard-to-find devices. While the new membership also includes 24/7 tech support and free shipping, the idea of guaranteed product availability might be particularly appealing to shoppers worried that their orders won’t arrive in time for the holidays".
Min kommentar: Förra veckan pratade jag med ganska många logistikchefer om problemen ovan och enligt många bedömare kommer problemen inte till BW och Jul utan här kommer tomma hyllor och lager med viss fördröjning och att vi tydligt kommer att drabbas under Q1 2022.
Idag skriver även Svd om utmaningen: https://www.svd.se/transportkaos-hotar-black-friday-tomt
https://www.vox.com/recode/22714507/shipping-delays-chip-shortage-holiday-shopping
The Atlantic: Läsvärd long read om returer. Artikeln är skriven för konsument och inte för branschen.
“Reverse logistics is nasty,” Tim Brown, the managing director of the Supply Chain and Logistics Institute at Georgia Tech
"Alarmingly, the problem almost never comes up in business education. “There’s very, very, very, very little academic work in reverse logistics,” Brown said. Meanwhile, “forward logistics and supply chain is taught in every business school in the country.” People are taught to sell.
https://www.theatlantic.com/magazine/archive/2021/11/free-returns-online-shopping/620169/
Forbes: Vad tror ni om Conversional commerce? Eller vill veta vad det är.
“Having spent most of my career so far in e-commerce, it’s been clear that conversational commerce is the future of retail,” said Marc Lore, serial entrepreneur and investor in Wizard. “With deep learning becoming more pervasive, the ability to create a hyper-personalized, conversational shopping experience is going to transform how people shop — and I’m confident that what Melissa and the team at Wizard are building will lead that transformation.”
Fast Company: Många olika typer av commerce som man måste hålla i huvudet nu. Inte minst "Social Commerce"
"The momentum behind this phenomenon can’t be ignored. It’s more than a matter of investors and entrepreneurs jumping into a new space. Consumers are embracing social e-commerce".
https://www.fastcompany.com/90683882/social-ecommerce-asia-trend
Ehandel.se: Ehandel.se kör precis som amerikanska mediahus intressanta och mer djupgående artiklar på helgerna. Denna helg var det Lyko som fick stå i fokus.
https://www.ehandel.se/bakom-kulisserna-hos-lyko-fran-pilsnerkorv-till-europa
Ehandelstrender eTalk i samarbete med Postnord: Ett kanonavsnitt med Adlibris VD Jonas Karlén.
https://open.spotify.com/episode/05inhVN4sfetLUUxCfK6Kr?si=QU-gdiMZTeaEaCZF37OdKA&dl_branch=1
Rätt intressant bild:
Boktips: Michael Dahl är en god vän till mig som bland annat är känd för sitt Kundempatiindex.
Michael har nu även släppt en bok om empati. Jag har inte läst den ännu så jag kan inte recensera den men det kommer framöver.
